At Lone Pine Embroidery, your satisfaction is our top priority. We stand behind the quality of every custom product we create—because your brand deserves the very best.

If you’re not completely happy with your order, we’ll make it right. Whether that means correcting an issue, replacing an item, or finding another solution that meets your needs, we’re committed to ensuring you’re 100% satisfied with your experience.

Every order is carefully reviewed for accuracy and quality, but if something isn’t quite right, just let us know within 14 days of receiving your order. Our team will work with you directly to resolve any concerns—quickly, personally, and professionally.

Custom work is what we do, and your trust means everything to us. That’s the Lone Pine promise.